Since 2023
BetandPlay Casino Support
BetandPlay Casino Support
As mentioned earlier, if you happen to encounter an issue with BetandPlay, you can always contact the casino’s support team in order to get it resolved. That can be done in two ways: via live chat (accessible from the small speech bubble icon in the bottom right corner) and via email (accessible from… your email). Submitting a ticket through the site, as well as phone support, isn’t available – which is fairly standard.
In general, we recommend using email to resolve more serious issues, like anything related to money or technical issues with the site. On the other hand, it’s recommended to use live chat for quicker, simpler inquiries, like asking about the terms and conditions of bonuses or where to find certain elements of the site. In our experience, live chat support agents were very polite and friendly, but they weren’t quite as knowledgeable as their more senior email-responding counterparts.
Phone support | No |
Live chat | Yes |
E-mail support | Yes ([email protected]) |
Ticketing system | No |
BetandPlay Casino Compared to Other Casinos
Casino
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
Up to €500 + 200 Free Spins
€10
€10
Anjouan Betting and Gaming Commission
200% Up to €1,000
€20
€50
KGC
100% Match up to €500 + 200 Free Spins
€10
€10
Anjouan Betting and Gaming Commission