BookOfBet Casino Support

BookOfBet Casino Support

Customer support at BookOfBet is effective and overall excellent. The casino offers live chat, email, and a Telegram channel as a means of communication. Each of these has its pros and cons, and, needless to say, we tested all three.

First and foremost, the live chat proved to be highly effective. A real rep replies within seconds, and those we were in contact with were darlings. To get in touch, click the ‘Live chat’ link in the main menu on the left, then enter your name and email, choose a topic, and you’ll be put through with a representative.

The email service, to no one’s surprise, took longer. This one should be your go-to for matters that need lengthier explanations on your side and more research on the casino’s side. Such could be inquiries about rules you disagree with, overall issues unresolved by live chat reps, complaints, and others. We got responses in under 48 hours, which was a decent waiting time for an email assistance channel, but it could be better as well.

Lastly, the Telegram channel turned out to be an excellent addition – this is where you go to receive the latest news, promo codes, special event announcements, and get another way to be in close contact with BookOfBet.