Since 2025
Crowngreen Casino Verification
Crowngreen Casino Verification
Even online casinos licensed in offshore jurisdictions are expected to carry out Know Your Customer (KYC) checks as part of their standard security and compliance procedures. These checks are designed to verify that users are of legal age, not located in restricted regions, and are using the platform for legitimate purposes—not for money laundering or fraudulent activity. Although the verification process may feel like a minor inconvenience, it’s a crucial step in maintaining a safe and trustworthy gaming environment. For players, it helps protect against account misuse, identity theft, and financial fraud. Ultimately, KYC is not just about regulatory compliance—it’s also about creating a secure space where both the casino and its users are protected.
The initial registration of an account at Crowngreen Casino only requires the provision of an email and phone number, and you are not required to verify these immediately. At this stage you can deposit and start placing bets. But to be able to claim withdrawals and winnings, you must first verify your email and phone number, as well as provide personal details such as names, date of birth and correct address. This is done in the INFO tab in your profile. You then need to verify these details in the SECURITY tab.
To verify your identity, you need to send a selfie of you holding up your passport, ID, driver's license or other identity-confirming document. Casintoo does not accept scans of documents or screenshots.
For address verification you must provide a photo of a utility bill, phone bill, or bank statement containing your full name and address and issued within the last 90 days.
The final step is to verify the payment method. For credit/debit cards you must attach photos of both sides of the card, with the first 6 and the last 4 digits, cardholder name, and expiration date visible. However, the CVV number must be hidden. To verify online banking upload a screenshot from an online bank or a bank statement.
Once you have uploaded your documents and information, it will take Crowngreen Casino up to 48 hours, excluding weekends to verify your account. If the verification is not passed the casino has the right to close the account and cancel all winnings.
How to verify my account at Crowngreen Casino:
Initiate a withdrawal.
Submit a withdrawal request from the Wallet section of your account.

Digitize the documentation.
Take the necessary document photos and a selfie to upload to the verification section of the website. The casino accepts files in png, jpg, jpeg, heic, pdf format up to 5 mb.

Attach the documents.
Upload the prepared files to the SECURITY section of your profile. You can also do it directly via your smartphone.

Wait for approval.
Wait up to 48 hours for verification and up to 5 business days for your withdrawal request to be processed. The casino may ask for additional information or verification, so keep an eye on your email.

Frequently Asked Questions
Up to 48 hours, excluding weekends and public holidays.
Account verification is a legal requirement for licensed casinos to comply with Know Your Customer (KYC) and anti-money laundering regulations. It ensures that players are of legal age and helps prevent fraud, identity theft, and other illegal activities.
The casino may not accept documents sent by you if the details in them do not match the personal information entered by you, if they have expired or will expire soon, or if the information is not sufficiently visible in the photos.
Crowngreen Casino can be relied upon to comply with current data protection and information encryption regulations.
Crowngreen Casino allows you to play and deposit before verification, but you must complete the process before making any withdrawals.
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