FoxyGold Casino Support

FoxyGold Casino Support

The support system of an online casino is by far one of the most important ones, even if that doesn’t seem very obvious when you first start playing there. But before too long, you’re bound to run into some issue (be it technical, like some games not working, or financial, like your withdrawal requests being denied). In that case, you’ll be at the mercy of FoxyGold’s customer support team, and if they don’t do their job right, chances are it’ll impact your whole experience. Sadly, the chances of that happening here are pretty high.

For starters, the casino doesn’t seem to have a live chat function. At first we figured that maybe it was tucked away in some page somewhere, but if it exists at all, we weren’t able to find it. This means that you can only ever contact them via email, which isn’t the best idea when you need support very quickly. Imagine that someone has hacked into your account and is attempting to withdraw your winnings into their payment method – you need to stop that ASAP, but how can you do that when email support takes several days to reply? It’s completely impractical, and there is no reason why the system should work as it does.