If you’ve ever experienced some kind of issue regarding an online casino you’ve signed up for, be it a minor one (like certain games failing to launch when they really should) or a much bigger one (like your withdrawal not coming through or your deposit not reflecting), you’d know just how important it is for any site to provide its players with a high-quality support service.
Luckily, JustCasino.io know it too, and they’ve taken steps to provide quick and easy to use support options. The recommended one is live chat, which you can access from the bottom-right corner of any page. By selecting the speech bubble icon, you’ll be instantly connected to a support representative, and you can explain your issue to them in real time. We used live chat to ask a few questions about the casino and remained very pleased with the level of their support team.
But if live chat isn’t working out for you, for any number of reasons, there’s an alternative: good, old-fashioned e-mail! Yep, you can just send a mail to the casino and receive a response that way, usually within 12 hours. While this option far slower, it can, in certain cases, provide better results than live chat – especially if you’re faced with a problem that will take a lot more work than a simple live chat to be resolved.
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