Since 2024
PangoPlay Casino Verification
PangoPlay Casino Verification
Verification Documents Required for Deposit
As we mentioned a little bit earlier in our review, you’ll need to prepare some documents in order to verify your identity when you’re first withdrawing from PangoPlay Casino. However, this doesn’t hold true for deposits, as no documents will be needed for that. Granted, there are some casinos that will verify you much earlier, but PangoPlay isn’t one of them. As long as you’ve got a valid payment method that is accepted by the casino, you’ll be good to go!
Verification Documents Required for Withdrawal
While you won’t need to present any documents for deposits, the same can’t be said for withdrawals. Love it or hate it, the verification process is mandatory for the casino to legally be able to dispatch any money to you. This is done to remain compliant with money laundering regulations – to make sure you’re not exploiting the system by laundering dirty money, you’ll need to tie your real identity to your casino account undeniably and permanently.
But how can that be done? Don’t worry, it’s actually much simpler than it sounds! All you’ll need are a few basic documents, like:
- Proof of ID (any form of photo ID valid in your country, like your ID card);
- Proof of address (a document with your address on it, like a bank statement);
- Proof of payment method.
The first two are rather self-explanatory, but what is a ‘proof of payment method’? Well, it’s something that can prove you own the payment method you used to deposit at PangoPlay, of course! If you used yor credit card, you’ll need to take some photos of it, front and back, with some of the digits censored to make sure your information stays safe. What matters most is to show your name on it, which should, hopefully, match the name on your ID card. Same goes for e-wallets, where you’ll need to provide a screenshot of the interface while you’re logged in, with your name (and, potentially, the transaction from the deposit) visible.
How to verify my account at PangoPlay Casino
Make a Withdrawal Request
There is no way to verify yourself directly through PangoPlay’s interface, so you’ll first need to make a withdrawal. It’ll be rejected – don’t worry, this is normal!
Receive List of Documents
With your withdrawal request rejected, the casino will send you a list of documents you’ll need to obtain over e-mail. Do so!
Take Clear Photographs
Grab your phone and take clear, up-close photos of each document, front and back. Ensure that the document fills the frame of the photo, and that the text is clearly legible!
Send Your Photos
Follow the instructions from the e-mail in order to send over the photos you just took, thus beginning the verification process!
Frequently Asked Questions
The procedure will vary in length, but most commonly, you’ll be waiting about 2-3 days or so.
It’s possible that your documents were denied for verification if there was an information mismatch. For example, maybe the name you used during registration doesn’t match the one on your drier’s license, or the address you verified via your bank statement doesn’t match the one associated with your IP address. Try to provide accurate information when registering and verifying!
As mentioned higher up in our review, verification is a necessary process that is imposed on casinos by payment providers like Visa or MasterCard. The reason they do this is noble: to prevent money laundering. Online casinos are a prime target for criminals, and without such measures, many unsavory individuals would be able to legally move a lot of illegal money. And we don’t want the places where we play for fun to be used for that, right?
In the short tem, your PangoPlay Casino account will be ‘frozen’. This means that you won’t be able to make bets, place deposits, request withdrawals, take advantage of bonuses, or really do much of anything at PangoPlay. While a frozen account will be ‘thawed’ once your verification procedure is completed, if you fail to do that, it’ll eventually be terminated with all funds (deposits and winnings) forfeited.
Ultimately, this is something that you’ll need to decide for yourself. Although PangoPlay Casino has a privacy policy, the site in general is very unreliable, with an unknown owner and shaky reputation. As such, whether it’s safe or not to share some very sensitive information with them is something that you’ll need to consider carefully.
PangoPlay Casino Compared to Other Casinos
Casino
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
Up to €500 + 200 Free Spins
€10
€10
100% Up to €1,000 + 300 Free Spins
€20
€30
Costa Rica
350% up to €5.000 + 300 FS
€20
€20