Reef Reels Casino

Since 2023

Reef Reels Casino Support

2.5/5

Today’s bonus

100% Match up to $300

Reef Reels Casino is Restricted

Reef Reels Casino Support

Having reliable customer support isn’t some kind of cool feature that you can advertise as an extra perk – it’s a downright necessity, and one that Reef Reels Casino has completely failed at. Not only is their support service very subpar (and, thus, putting players at a lot of unnecessary risk), but it’s also literally lying. Oh yes, no exaggeration.

Reef Reels Casino Support

Reef Reels Casino’s ‘contact us’ page claims that the live chat can be accessed from the speech bubble icon in the bottom right corner of the screen. “Click the chat bubble to get hooked up with our customer support team who will be happy to help you out,” it says. That is, sadly, not true. All you can access that way is a chat bot that can answer some very rudimentary questions.

That same paragraph states that the live chat is available for registered users only, which is its own can of worms (what if your account was hijacked and you need to recover it quickly), but it doesn’t matter, as that claim also appears to be untrue. Even when logged in, we were not able to access a human on the other end, just the bot. Perhaps this only works with verified users? Alas, we did not stick at Reef Reels Casino for long enough to find out.

Phone support No
Live chat 24/7 (Bot only)
E-mail support info@royalreels.com
Ticketing system No

Reef Reels Casino Compared to Other Casinos

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Rating

Bonus

Min Deposit

Min Withdrawal

Payment methods

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Visit

Reef Reels Casino

Reef Reels Casino

2.5/5

100% Match up to $300

€20

€10

Bitcoin Ethereum LiteCoin Mastercard PayID Visa

Restricted

5.0/5

Up to €500 + 200 Free Spins

€10

€10

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4.8/5

Up to 500 EUR + 100 Free Spins

€20

€20

Bank Transfer Bitcoin DogeCoin Ethereum Jeton Mastercard MiFinity Tether

4.8/5

Up to €450 + 250 Free Spins

€15

€50

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Costa Rica

Daniel o'clein

Professional casino player

Daniel O'Clery

Expert opinion

5

Daniel O’Clery is a seasoned casino aficionado with a keen eye for detail and a passion for the gaming industry. Born in Ireland and now a proud Canadian resident, Daniel has spent years working at various online casinos, accumulating a wealth of knowledge and expertise. He co-founded casinos.cc to help guide players through the ever-evolving world of online gambling. With a flair for critical analysis and a love for strategy, Daniel's reviews offer a balanced view, helping you make informed choices on where to place your bets.

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