Since 2025
Rich Royal Casino Support
Rich Royal Casino Support
An online casino’s customer support feature is something that many players don’t take very seriously – until they need it, in which case it suddenly becomes the most important one of all. In the case of Rich Royal, at first it seems like the site’s owners have considered that, giving players two ways to reach out should they need assistance: email and live chat. In practice, though, one of these two is so thoroughly useless that it might as well not exist, while the other can be slow and clunky.

Live chat is the egregiously bad one, which isn’t exactly uncommon with online casinos (many of them put the low-level staff in charge of the chat function), but few are quite as useless as Rich Royal’s. In our testing, we didn’t get any useful answers or assistance over chat. At least email did provide us with those answers, but the downside there is that we had to wait a little over 2 days to receive them, which isn’t ideal if you’re dealing with a time-sensitive issue.
| Phone support | No |
| Live chat | Yes |
| E-mail support | Yes ([email protected]) |
| Ticketing system | No |
Rich Royal Casino Compared to Other Casinos
Casino
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
825% up to EUR 5,250 + 650 Free Spins
€10
€20
Up to 1500 € & 300 Free Spins
€10
€10
N/A
