Royal Reels Casino

Since 2023

Royal Reels Casino Support

3.3/5

Today’s bonus

$10 No Deposit Cash

Royal Reels Casino is Restricted

Customer Support at Royal Reels

Encountering issues and problems during your live casino experience isn’t a hypothetical, but a downright certainty. Indeed, most online casinos work in a rather delicate way, and as such systems are bound to break every once in a while, be it in a small way (like some game not working) or a much, much bigger way (like being unable to withdraw or claim a bonus).

That’s why it’s incredibly important for every casino to have a quick, responsive, and most importantly, competent support team… And that hasn’t quite been the case with Royal Reels. For starters, their “live chat” function isn’t live chat at all, but simply a chat bot that you can ask basic questions to. It’s less of a “live chat” and more of an interactive FAQ, completely useless for resolving specific problems.

If you have a more serious issue (like being unable to log in), then your only choice would be to contact the casino via their e-mail support, but this, too, will be another dead end. We have sent them an e-mail requesting clarification on some of their less obvious features (such as their non-deposit bonus), and have yet to receive a response days later. It’s a shame, but we have no reason to believe that Royal Reels Casino will actually respond to most inquiries.

Phone support No
Live chat 24/7 (Bot only)
E-mail support info@royalreels.com
Ticketing system No

Royal Reels Casino Support

Royal Reels Casino Compared to Other Casinos

Casino

Rating

Bonus

Min Deposit

Min Withdrawal

Payment methods

Licenses

Visit

Royal Reels Casino

Royal Reels Casino

3.3/5

$10 No Deposit Cash

€10

€75

Bitcoin Ethereum Tether

Curacao

Restricted

5.0/5

N/A

0

0

Curacao

4.8/5

100% up to €1,000 + 100 free spins

€20

€20

iDebit Instadebit Interac Mastercard Neosurf Neteller Paysafecard Rapid Skrill Sofort Trustly Visa WebMoney

MGA

4.8/5

100% Up to CA$3,000 + 50 Free Spins

€10

€20

Apple Pay Bank Wire Boleto Giropay Maestro Mastercard Neteller Pay4Fun PayPal Paysafecard PIX Revolut Skrill Sofort Trustly Visa

GLL, iGaming Ontario, MGA, Ministry of Finance Czech Republic, NGO, NLRC, NRA, SRIJ

Daniel o'clein

Professional casino player

Daniel O'Clery

Expert opinion

5

Daniel O’Clery is a seasoned casino aficionado with a keen eye for detail and a passion for the gaming industry. Born in Ireland and now a proud Canadian resident, Daniel has spent years working at various online casinos, accumulating a wealth of knowledge and expertise. He co-founded casinos.cc to help guide players through the ever-evolving world of online gambling. With a flair for critical analysis and a love for strategy, Daniel's reviews offer a balanced view, helping you make informed choices on where to place your bets.

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