SlotMonster Casino Support

SlotMonster Casino Support

Fast and reliable support is probably the most important element that any online casino (including SlotMonster) can have. Think about it – imagine you take advantage of a really good bonus, use it to win a lot of money, complete your wagering requirements playing some amazingly awesome games… and then the casino simply refuses to let you withdraw your funds. You write them, you ask for a solution, or for answers, and you get nothing. You see now why a bad customer support experience can ruin even the best online casino?

This begs the question: is SlotMonster Casino’s support feature quite as bad? And the answer is no, but also, it isn’t very good, either. You might notice right away that the casino doesn’t have any live chat options – neither on its main page nor in its support page. This means that, if you want to contact support, you’ll have no choice but to use e-mail, which is far from ideal. E-mail support can be slow and unreliable, and it often takes many hours, maybe even days, for you to receive a response. Time which you may not have if you have a more urgent problem. What if someone guesses your password and breaks into your account, then starts spending your money on wagers, or starts draining your added payment method on deposits? E-mail would never stop this issue on time! It’s ridiculous!