Surfplay Casino Is it Legit?

Surfplay Casino Is it Legit?

Is Surfplay Casino Legit?

When it comes to determining whether an online casino site is legit or not, things can admittedly get a little complicated. After all, even the most legitimate-looking site can be secretly scamming a few players, right? With that said, there’s no reason to assume that Surfplay is in any way illegitimate. It’s licensed, it’s owned by a company with no shortage of experience in the world of online casinos, and it’s also got a great reputation with players. Although there are things about it that we weren’t fond of (such as the requirement to wager every deposit x3 times), overall, it seems to be a legit site.

Who is the Surfplay Casino’s owner?

Surfplay is owned by Dama N.V., a name that should be familiar to many in the online casino industry! They own dozens, maybe even hundreds of different casino sites, many of which similar enough (but, for example, targeting different markets), while others stand out (such as having a bigger focus on sports betting or a different bonus structure). You might be wondering whether a company that has so many sites is legitimate at all – why not just have one site? But actually, Dama N.V. having so many different casinos and sportsbooks under its belt makes it more legitimate! After all, if one site is proven to be fraudulent, it’ll have a ripple effect on all the rest as players start leaving them. This incentivizes Dama to keep on the straight and narrow for all of their sites, lest they lose far more than just one of them!

Surfplay Casino license

Gambling regulations tend to vary greatly from country to country, but most will agree that, at the absolute minimum, a casino needs to have a license in order to be legal. When a site is licensed, that means a regulator is looking over it and could potentially take direct action to penalize it should it be reported for scamming. And since regulators are authorized to monitor these casinos in many different countries, it makes for a more efficient system than having each country monitor each casino separately.

In this case, Surfplay is licensed by Antillephone N.V., a Curacao company that very commonly issues casino licenses. Dama has been licensed with them for many, many years now, with no issues whatsoever. No reports have been deemed serious enough to require Dama’s license to be pulled (which we’ve seen happen with other sites), which makes us feel pretty optimistic!

Surfplay Casino complaints & disputes

But let’s say that you do, in fact, feel scammed. Maybe Surfplay Casino picked you in particular to bully and are completely refusing to pay out your winnings – what can you do in that scenario? Well, for starters, we recommend reaching out to them and politely asking what went wrong. Who knows, what seems like bullying to you might just be a technical glitch on their end, or maybe the slowdown in transaction is because you neglected to add some information.

But okay, let’s assume that Surfplay really are at fault here. Are you out of luck? No, of course not – you can just report the casino for fraud with its regulator! All you’ll need to do is go to the Antillephone website and fill out the form there to file a report against Surfplay. After that, you won’t be given much information (or any chance of getting your money back, unfortunately), but if your report is investigated and deemed to be accurate, the site will lose its license.