Wild Tokyo Casino Support

Wild Tokyo Casino Support

Few players suspect just how important a casino site’s player support feature is… until they need it, by which point it might be too late. Trust us, too many people have experiences where they fell in love with a casino, only to then get into some trouble (like denied withdrawals or disappearing bets) and be completely ghosted by the support team. Will the same happen to you here?

Well… it depends. To Wild Tokyo’s credit, it does give players a lot of ways to reach out if they need help: not only the traditional live chat and email, but also a ticketing system should that be more convenient to you. And when we tested the live chat, it was responsive enough, with the agent on the other end trying their best to be helpful despite clearly not being allowed to talk about certain things (like the owner and license). With that said, we’ve seen multiple players report their emails being ignored after their withdrawal requests were denied. As such, it’s possible that although Wild Tokyo’s staff is responsive when it comes to most topics, they stop replying when it’s about money. Which is deeply disappointing.