Wonaco Casino Verification

Each casino takes a different amount of time to proces a player’s verification, and furthermore, each player’s process could vary in length. For some, it may take a few minutes, for others, a few hours, for others still, a few days. It’s unlikely it’ll take longer than that, though.

The likeliest reason is that the information on your documents didn’t match the data that Wonaco Casino has already gathered on you. For example, if you live in Austria, but your IP address says you’re playing from Canada, Wonaco will deny your verification until you provide evidence that you live in Canada and aren’t using a VPN. Alternatively, the rejection could be for technical reasons, like if the photos you submitted were too blurry, or if you forgot to photograph some document or other.

Even though the timing of this feels like Wonaco is desperately trying to stall and deny you your hard-earned winnings, we assure you that’s not the reason. In fact, every online casino in the world (any legal one, at least) has to perform the verification process on all new players before giving them their withdrawals for the first time. This is because they’re complying with international regulations to curb money laundering, and if they refused, many payment providers (like Visa or MasterCard) would no longer be allowed to work with them. And then, bye-bye credit card deposits!

The good news is, you’ll have more than enough time to reasonably complete the verification procedure! Once it begins, your account will be “frozen” (meaning you won’t be able to make new deposits or even place wagers), and you’ll have 30 days to verify your account before it can be “thawed”, allowing you to play again. If you don’t complete the process within those 30 days your account may be shut dow, but ordinarily, it shouldn’t take nearly as long.

Yes, we don’t believe that Wonaco Casino will do anything to sell or otherwise misuse your personal information. For starters, the site’s privacy policy (legally binding in the EU) explicitly prohibits them from sharing any sensitive documents with third parties without a court order. But even putting that aside, Wonaco’s business doesn’t lie in information trading, so it makes little sense for them to do anything with your documents but use them for their intended purpose of verifying your identity.