5Gringos Casino Support
Playing at an online casino isn’t always smooth sailing – as we mentioned just above, a small fraction of players will encounter problems. Those could be technical (such as your favorite games failing to load) or legal (such as your account being frozen), and while it’s unlikely that it’ll happen to you, in the case that it does, you’ll want good, reliable customer support to take care of you.
Luckily, we have no complaints regarding the 5Gringos Casino support team. We had a pleasant chat with a support agent we contacted via the “Live Chat” button at the bottom of the page, and they very politely and patiently answered some questions that we had about the casino. While this option is not recommended for more serious problems, it’s great for quick inquiries and issues that will require no more than a few minutes to solve.
If you really are facing a crisis (or simply don’t like chatting – hey, we’re not judging), then your best option would be to send an e-mail to support. While it will take you longer to receive a response, we found it more likely for that reply to be detailed and helpful right off the bat. With chat, we often received responses that are just a few words long – helpful, but we had to keep prying to get all the information. If you aren’t a fan of that, e-mail might be the way to go.
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