CipherWins Casino Support

CipherWins Casino Support

CipherWins let us down a little with their customer support, but it was just for a moment. It claims to have live chat and email help, but the ‘live chat' is basically just a form to send in your questions.

To kick off a ‘live chat', just hit the support icon, pick a department, drop in your name and email, and shoot over your message. Your message will go to the support team, and they'll get back to you within a day.

Honestly, it felt like it took more than a day for us, and the help we got was a bit disappointing. Good customer support is super important for a great betting experience, and it's hard to ignore that things could definitely be improved here.