Since 2024
Crystal Roll Casino Verification
Crystal Roll Casino Verification
Verification Documents Required for Deposit
If you’re familiar with how online casinos work, you might already know about the process of verification – or, having to present documents to confirm your identity. This process only happens when you’re about to withdraw, and you will not have to present any documents just to make a deposit. In fact, when we created our account at Crystal Roll Casino, we didn’t even need to confirm a phone number! Though it’s worth noting that this might not be the case by the time you’re signing up.
Verification Documents Required for Withdrawal
Even though Crystal Roll won’t require you to confirm your identity to deposit, it will certainly have to do so in order to process your withdrawal. This isn’t some kind of funny whim that its creators came up with in an attempt to delay paying out as long as possible: instead, it’s the result of international regulations that every casino needs to comply with. If they don’t, they might lose the ability to process any transactions, be they deposits or withdrawals.
In theory, verification sounds quite complicated, but that’s not the case in practice. All you need to do is present a few documents, such as:
- Proof of ID – A valid form of Dutch photo ID – your passport or identity card will do just fine;
- Proof of Address – A document that proves you live on a particular address within the Netherlands – for instance, a utility bill;
- Proof of Payment Method.
The first two are fairly straightforward, but what does ‘proof of payment method’ even mean? In practice, it means that you need to prove you own the method you used to make your deposit at Crystal Roll. For example, if you deposited via credit card, you’ll have to show a photo of it to prove that you have it in your possession. If you did so via e-wallet, like Revolut, you’ll have to screenshot its interface while logged in so that your real name is visible. And if you deposited via crypto, then you won’t need to prove anything because, due to the very nature of the blockchain, it’s impossible to determine whether a particular wallet belongs to a particular person.
How to verify my account at Crystal Roll Casino
Make Withdrawal
You’ll need to make your first withdrawal request to begin the verification procedure. Once that happens, you’ll receive an email outlining a similar list of documents to what we described above.
Find All Documents
Time to play the world’s easiest scavenger hunt! Track down all of the documents you need and take photos of them via your camera. Some may be already digital (like screenshots), and in that case, you obviously don’t need to photograph them, just the file is enough.
Follow Email Instructions
The email you received should give you instructions on where to go in order to upload the documents. This might be slightly different for various players (some may need to upload them to a page, while others may have to send them as a attachments).
Await Confirmation
Once you’re done uploading everything, all that’s left to do is wait for Crystal Roll Casino’s staff to verify you! Your job is done for now!
Frequently Asked Questions
The verification procedure will last differently depending on various factors. For example, if your documents were absolutely flawless and accepted first try, it should take a few minutes to a few hours. However, if you need to make a few revisions, the actual duration might be closer to a few days.
The casino should email you explaining why your documents were denied, as well as giving you steps on how to fix them. The most common issues you’d face have to do with your documents either being unclear (like being blurry or out of focus) or the information on them not matching what you gave the site (like your name on your ID being Jon Snow while you named yourself Tyrion Lannister in the sign-up process).
This procedure is mandated by law in an attempt to curb money laundering. Sadly, online casinos have long been used as nothing more than tools for criminals to launder their cash, with them depositing money and then immediately withdrawing them without actually playing. The verification procedure makes these types of patterns obvious to spot, even across multiple online casinos.
Once verification begins (usually when you make your first withdrawal request), your casino account will be frozen – which means you can’t make deposits or play any games anymore. To ‘thaw’ it, you’ll need to complete verification. If that doesn’t happen within 30 days, Crystal Roll may delete your account.
Sadly, we can’t confirm that it’s safe to give out your personal details to Crystal Roll. Ordinarily, data collection (even when necessary, like in the case of online casinos) is a bit of a moral gray area that not everyone would be completely comfortable with – which is understandable. However, the fact that Crystal Roll is unlicensed and has an unknown owner might exacerbate concerns.
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