Hugo Casino Verification

Hugo Casino Account Verification

It is mandatory to have an account at the casino and log in to it prior to continuing to the verification procedure. The single most important thing you must do for your account and personal safety is to go through that exact verification process. Before we go into the specifics of how to verify your account, let's quickly review the situation and discuss why it's important.

In order to use any of the casino's features you will need an account, however, before making your first withdrawal request, you will need to verify that account, your identity, and some other stuff. Once you have your account verified, you won’t be asked to verify it again, so, although it is a bit of a complicated procedure, it is an important one that you might want to deal with as soon as possible.

By completing this procedure, iGaming sites are protected from the financial consequences of identity theft and any theft of funds or payment cards. Hugo Casino's licensing jurisdiction of Curacao follows the same protocol as all other jurisdictions and implements this whole process to ensure the safety of both their casinos and all players.

Let's cut to the chase and discuss the details of what you have to provide about yourself to the casino. When you first join up, you'll need to give some basic information during the fast and simple registration process. Make sure that every piece of information you provide the casino at this stage is accurate, or you may run into unnecessary trouble later on, including having your account banned.

You can start using most of the casino's services and access your casino account as soon as you've registered, as we mentioned earlier. This includes anything from making a deposit to redeeming a promotion to selecting your game of choice and putting a wager without sharing any additional personal documents with the casino.

Then when does the identity proof matter and when is it required? That will take place before you seek your first withdrawal. Navigate to your profile and look for the “Verification” button on the upper side of the tabs. When you click on it, you will see a new tab that has some requirements and additional information on how you need to get your documents ready below.

This is also the section where you will be uploading your documents. What you will need to have ready to continue with the procedure is have documents for all three of the following sections – “Proof of Identity,” “Proof of Address,” and “Proof of Payment”. Below each of these three areas is a “Choose File” option.

For the casino to verify your “Proof of Identity,” you will need to provide an official ID or a similar document issued by your own country's government. Unlike some other online casinos, you won’t be able to simply take a selfie using any of these documents and upload that as valid. However, you can see all of the available and acceptable documents in the section’s bottom part.

The next step is to submit a copy of a recent utility bill showing your current address of living to the “Proof of Address” field. The paper must have your address and name in a single format. Please note that the address you supplied here must be the same as the one you used to register. If you’ve made any changes during the timeframe you must inform the casino so you can communicate that through.

The casino's ultimate concern is the “Proof of Payment” portion, which requires official bank paperwork verifying one of your deposits. The papers must include both your official signature and your bank's official signature. This will ensure you are the actual owner of the payment method you are using.

As you can see, Hugo Casino only needs these three documents in order to verify your identity and account, however, it will take a few days from the time they are posted. After that, you probably won't hear from the casino's staff unless they have more questions regarding the uploaded files.