Hugo Casino (1)

Since 2023

Hugo Casino Verification


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Hugo Casino Account Verification

Verification at Hugo CasinoIt is mandatory to have an account at the casino and log in to it prior to continuing to the verification procedure. The single most important thing you must do for your account and personal safety is to go through that exact verification process. Before we go into the specifics of how to verify your account, let's quickly review the situation and discuss why it's important.

In order to use any of the casino's features you will need an account, however, before making your first withdrawal request, you will need to verify that account, your identity, and some other stuff. Once you have your account verified, you won’t be asked to verify it again, so, although it is a bit of a complicated procedure, it is an important one that you might want to deal with as soon as possible.

By completing this procedure, iGaming sites are protected from the financial consequences of identity theft and any theft of funds or payment cards. Hugo Casino's licensing jurisdiction of Curacao follows the same protocol as all other jurisdictions and implements this whole process to ensure the safety of both their casinos and all players.

Let's cut to the chase and discuss the details of what you have to provide about yourself to the casino. When you first join up, you'll need to give some basic information during the fast and simple registration process. Make sure that every piece of information you provide the casino at this stage is accurate, or you may run into unnecessary trouble later on, including having your account banned.

You can start using most of the casino's services and access your casino account as soon as you've registered, as we mentioned earlier. This includes anything from making a deposit to redeeming a promotion to selecting your game of choice and putting a wager without sharing any additional personal documents with the casino.

Then when does the identity proof matter and when is it required? That will take place before you seek your first withdrawal. Navigate to your profile and look for the “Verification” button on the upper side of the tabs. When you click on it, you will see a new tab that has some requirements and additional information on how you need to get your documents ready below.

This is also the section where you will be uploading your documents. What you will need to have ready to continue with the procedure is have documents for all three of the following sections – “Proof of Identity,” “Proof of Address,” and “Proof of Payment”. Below each of these three areas is a “Choose File” option.

For the casino to verify your “Proof of Identity,” you will need to provide an official ID or a similar document issued by your own country's government. Unlike some other online casinos, you won’t be able to simply take a selfie using any of these documents and upload that as valid. However, you can see all of the available and acceptable documents in the section’s bottom part.

The next step is to submit a copy of a recent utility bill showing your current address of living to the “Proof of Address” field. The paper must have your address and name in a single format. Please note that the address you supplied here must be the same as the one you used to register. If you’ve made any changes during the timeframe you must inform the casino so you can communicate that through.

The casino's ultimate concern is the “Proof of Payment” portion, which requires official bank paperwork verifying one of your deposits. The papers must include both your official signature and your bank's official signature. This will ensure you are the actual owner of the payment method you are using.

As you can see, Hugo Casino only needs these three documents in order to verify your identity and account, however, it will take a few days from the time they are posted. After that, you probably won't hear from the casino's staff unless they have more questions regarding the uploaded files.

How to verify your account at Hugo Casino:


Make sure you entered all of your personal information correctly.

Never provide a casino with any false information about who you are, as this could lead to trouble when making transactions down the line.


Sign in your casino account.

To complete the next stage of verification, you must first log in.


Visit the casino's “Verification” page.

You may access “Verification” by clicking on your profile picture in the top right. The required files must be uploaded using the buttons below each section.


Hold tight while the team evaluates your paperwork.

The casino will require a few days to verify your identification after reviewing your provided documentation.

Frequently Asked Questions

The information you need to supply includes your name, email address, date of birth, and other personal details while creating your account.

Every governing authority for iGaming requires players to go through some kind of identification verification process. In this case, everyone's interests will be protected, and a lot of trouble will be avoided with little effort.

Go to the “Verification” area by clicking on the name icon in the top right corner and use the buttons below each of the three mandatory sections to upload the files.

The documents include proof of identity, proof of address, and proof of payment. This is a standard procedure and the required documents are also usually required by most online casinos.

Your email address will be required to be verified following the account creation procedure.

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Daniel o'clein

Professional casino player

Daniel O'Clery

Expert opinion


Daniel O’Clery is a seasoned casino aficionado with a keen eye for detail and a passion for the gaming industry. Born in Ireland and now a proud Canadian resident, Daniel has spent years working at various online casinos, accumulating a wealth of knowledge and expertise. He co-founded to help guide players through the ever-evolving world of online gambling. With a flair for critical analysis and a love for strategy, Daniel's reviews offer a balanced view, helping you make informed choices on where to place your bets.

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