Joo Casino Account Verification
It goes without saying that you and every other player will be required to submit documentation proving your identification and other personal data before being allowed to wager at a licensed online casino. The signup procedure at Joo Casino is simple and requires just basic information. But the more important part is uploading your documents for review so your account can be verified.
In the beginning, you can start playing at Joo Casino immediately after signing up for an account by clicking the icon at the top of this article. This is where you will be required to input basic information such as your full name, email, password, address, country of residence, preferred fiat currency, and other similar details.
After that, you will be allowed to access your casino account. When you sign in, you won't be asked for any further private details, so you can make a deposit and start playing games. However, the casino will require additional forms of identification, including actual documents, before fulfilling any withdrawal requests, and although this might sound difficult, it actually isn’t.
You should locate the “Verification” tab of the site in the “Profile” section of the casino by clicking the profile icon in the upper right corner of the page. After doing so, a new set of tabs will emerge, one of which will be called “Verification”; choose this tab.
To complete the steps in this section of the casino, you'll need to provide proof of identification. Send them the documents in whatever order you choose; it won't make a difference. As you'll see, “Identity,” “Address,” and “Payment” are the three boxes with the “Upload” icon. Your email and phone number, however, will also need to be validated.
For the casino to verify your “Identity,” you must provide a government-issued picture ID containing your photo and signature. However, the simplest approach and the one we’d recommend is to just take a photo of yourself holding your ID and then click “Upload” and send the photo.
The “Address” section requires supporting documentation, such as a utility bill scan or image, to verify your current address. You can complete this step by using any government-issued document that includes both your name and current address, its as simple as that. Basically, they just need a document showing your current address matches what you’ve provided them with during the account registration process.
Finally, for the “Payment” section, you'll need to attach a snapshot of you logged into your bank's web-based system account, or a recent bank statement. Since this is what the casino requires, you will need to have made at least one successful deposit with them. Overall, the casino needs to know you are the owner of the funds that have been sent to them and that you are going to receive those funds back.
Joo Casino will take up to 72 hours to validate your account as legitimate if you've supplied those three papers. After that, they won't bother you for any further information, but they reserve the right to do so in the future if they want to – no matter the reason. Also, you should know that the “Payment” step of the verification procedure may need to be repeated if you decide to switch payment methods.
How to verify your identity at Joo Casino:
Give out accurate private information.
Make sure you only provide the casino with correct information about yourself when opening your account and at all other times, since this information will be used in the verification process.
Go ahead and log in.
Make sure you sign in to your account.
Locate the “Verification” tab under your profile settings.
Click in the top-right corner where the profile icon is, then click on “Profile”. In the top-left, you will see the “Verification” tab, click on it.
Submit your documents and wait.
Submit the documents the casino requires and then wait up to 3 days for them to verify these documents and complete your account verification procedure.
Frequently Asked Questions
Yes, every casino that is licensed under a legit iGaming jurisdiction will require you to provide personal information when creating your account.
Joo Casino's experienced staff will need up to 72 hours to review your papers and declare your account as verified once you've submitted them for review.
Joo Casino is headquartered and regulated in Curacao, therefore you can be certain that your personal information will be protected in accordance with the laws of that jurisdiction and country.
You can submit your documents after you create your account or before submitting your first withdrawal request at Joo Casino.
Click in the top-right corner, where the profile icon is. From there, click on “Profile” which will bring up three new tabs, one of which is “Verification”. Click on that and follow the steps.
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