BM.Bet Casino Support

BM.Bet Casino Support

There’s no understating how important it is for every casino to have a support function that’s not only good, but positively great! After all, imagine you find yourself facing a serious issue, like your deposit not reflecting in your account, or your withdrawal request just not going through no matter what. You need some professional, high-quality help to ensure your entire experience at the casino wasn’t for naught… and unfortunately, we simply aren’t confident that you’d get it here at BM.Bet.

Admittedly, we didn’t have a particular problem when we visited the support section (via live chat, which is what we typically use to test the abilities of the support teams). However, we did have questions – and lots of them! Unfortunately, not a single one got answered, even though many of them were obvious and already listed on the site, meaning that the average user could find out the answer, but the people in charge of the site couldn’t! For example, we asked them for a list of every payment method that is available here at BM.Bet, and instead, the agent told us “the most popular payment method is bank transfer”. When we pointed out that this wasn’t what we asked, we were transferred to another agent who couldn’t answer our questions either, and promptly disconnected the chat. Now imagine if we had a serious problem and not just some very easy to answer questions!