SlotsGem Casino Verification

SlotsGem Casino Account Verification

SlotsGem features a Know Your Customer (KYC) process similar to any other online casino. Your account will be permanently canceled and all wins will be lost if verification is not completed within 2 weeks.

Documents must be in Latin or Cyrillic characters, scans or PDFs are not acceptable, and only high-quality images can be used. You should be prepared to display your identification on camera for a video verification if you are unable to provide papers in one of the aforementioned.

In most cases, the procedure may take up to 48 hours, however, getting in touch with the customer assistance department can potentially shorten that time.

You need to be at least 18 years old and provide a recent photo of your ID, proof of residence (within the last 3 months), and a picture of your payment method (screenshot or other) in order to verify your identity.

SlotsGem may also request verification of your money source under some circumstances. If your withdrawals or deposits exceed a certain amount or if there is suspicion of fraud, this check will often be conducted.

The “Document Verification” page of your account is where you must submit any necessary papers. In order to verify your identity, SlotsGem might ask you for a selfie beside your ID.

Last but not least, when the verification staff notices anything fishy with a player's wagers or wins, they check with the game developers or the anti-fraud division to be sure.