TOTO Casino Support

TOTO Casino Support

TOTO Casino isn’t exactly the most usual and ordinary casino site we’ve ever reviewed – there are many things (like its bonuses, for instance) that are pretty different compared to most other gambling dens you’d find on the web. For better or for worse, that also includes its customer support feature, which is organized and structured in a rather weird way.

For starters – there is no way to write them via e-mail, at least as far as we have discovered. We searched and we searched, but the only e-mail addresses listed were for things like the affiliate program, not for customer support. However, the casino instead recommends that you call a phone number – which is something that the overwhelming majority of sites don’t have.

If you’re not much of a phone person, your only option is to reach out via live chat, but even that’s a bit odd, as it uses Facebook Messenger instead of a chat service embedded more directly into the site. Frankly, we’re not sure what the explanation behind all these strange decisions is, but what matters is that everything functions… just in a slightly different way.