Ybets Casino Support

Ybets Casino Support

Just like 99.5% of all online casinos, be it crypto, fiat, or hybrid, this one offers the classic combo of live chat assistance and email support. Live chat, as you may know, is the better option for day-to-day queries, as you’re supposed to get a quick reply and get on with your session. Email communication, however, is the superior option for record-keeping and more complicated issues. The waiting time is longer, but under the right circumstances, it would be the smarter choice.

There is one issue we noticed in this department, and it’s that, surprisingly, there is no visible FAQ section. We’re saying ‘visible’ because no matter how long we searched for it, it didn’t appear but it has to be somewhere there, right? Well, we may never know but we keep our fingers crossed for you to stumble upon it!

Quality-wise, we were pleased with the representatives who helped us out with our several issues throughout the testing period. They had all the answers right away, didn’t sound robotic, and showed people skills good enough to make us feel truly welcome and important as players.