Brutal Casino Support
All players want their online casino experience to be smooth and problem-free… But, alas, it doesn’t always quite turn out that way. As such, it is essential for every casino to offer some great support options that can help players who are dealing with unfortunate issues. Brutal Casino offers two of them, but how great they are is up for debate.
Faster inquiries should be handled easily by the live chat support, which can be accessed from the little speech bubble icon on the top of the menu. This will connect you directly with a customer support agent, though your experience will vary on how useful they’ll be to you. In our case, we tried to ask a few questions and didn’t receive too many answers that were actually useful for our review.
The second option is e-mail, which (as you can imagine) is far slower – it can take up to 24 hours to receive a response that way. However, theoretically, the level of support quality is rather subpar across the board, and we don’t feel confident in claiming that players will definitely be able to resolve whatever is troubling them.
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