Red Casino Support
Just above, we told you to reach out to the Red Casino customer support if you’re experiencing any serious issues… But how can you do that? Well, it’s a little less convenient than you may think, which brings us to one of the site’s biggest flaws: it doesn’t have access to a live chat feature. Granted, some casinos that seem to lack that feature just don’t make it accessible to non-registered users, but this doesn’t seem to be the case here. As far as we can tell, it just isn’t available at all.
Granted, live chat isn’t always the ideal way to contact support, but it serves a very specific purpose: being useful for either quick questions that are simple to answer, or for matters that absolutely can not wait and must be resolved immediately (such as someone having access to your account after guessing your password). As you can imagine, the latter is especially important, which makes this absence incredibly unfortunate.
Instead, you can only e-mail Red Casino. If you select “Contact Us” from the footer of any page, you’ll be able to fill out a form and then send it, with any replies being sent to your e-mail. Alternatively, you can write them directly from your inbox and skip the middleman. Whatever you choose, the result is always the same: you’ll receive an e-mail back from them within 24 hours that will either provide you with an answer or request more information.
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