Surfplay Casino Verification

Although Surfplay Casino hasn’t stated precisely how long it’d take them to complete the verification procedure, the truth is that for most players it should take between a few hours and a few days. It’ll only take longer if there’s an issue with the process (like your documents requiring longer to be verified).

If your verification procedure got denied, you should receive an e-mail letting you know what happened – but admittedly, those letters aren’t always the most clear. If you were denied, chances are that the information on your documents doesn’t match the details on your account. For example, if during sign-up you said your name was Johnny Bravo, but it turns out your ID card says Carl Chryniszzswics, Surfplay is definitely going to say no to a verification attempt! Always be sure to write accurate information when communicating with the casino in any way!

As we mentioned earlier in our review, the verification procedure is mandatory at every casino due to them being targets for money laundering. Imagine if you steal a precious gem from a museum and then sell it on the black market for Bitcoin. Realistically, if you wanted to use any of that money in your everyday life, you’d need to explain where they came from – but if you deposit them at an online casino and then withdraw them into your bank account, you can claim them as “casino winnings” on your taxes, letting you get away with it all! So, by verifying your identity, Surfplay Casino can see that you’re a master thief with a history of money laundering and can just refuse to pay out even a cent of that money.

Let’s say that you’ve started the verification procedure (you’ve attempted your first withdrawal and your account was “frozen”), yet you haven’t seen much of a need to complete it. What happens then? Well, simply put, your account will be shut down. This won’t happen immediately, but after a certain period of inactivity following the freezing of your profile, it’ll ultimately be deleted by Surfplay and all funds will be confiscated. Don’t let that happen!

Ultimately, everyone needs to decide for themselves whether they wish to allow Surfplay access to their personal information or not. However, keep in mind that every casino will require you to go through this procedure, and the same will hold true for pretty much all e-wallets and other websites that deal with international money transfers.